Chandlers Ford- Customer Support

Location Southampton
Discipline: Support Roles
Salary: £Competitive salary!!
Contact name: Katie

Contact email: recruitment@churchesfire.com
Job ref: 121723567
Published: 21 days ago
Customer Support
Location: Chandlers Ford
Full time / Monday – Friday
 
Churches Fire & Security is an industry leading national Fire & Security business that is rapidly growing and seeking a proactive and motivated individual to join our team. We have a track record of providing fantastic opportunities to candidates throughout the country and are seeking someone to join the Customer Support team to work from our office in Chandlers Ford.
 
The role:
  • To offer administrative support to our customers
  • To provide a high level of customer service at all times
  • To manage high levels of inbound and outbound calls to our customer base
  • To offer first line support to existing or new customers
  • To manage all customer queries effectively
  • To communicate with our technicians and other departments within the business
The ideal candidate:
  • Will have good administration skills
  • Will have customer service experience
  • To be confident dealing with customers over the phone 
  • Will be computer literate including the use of excel
  • Will be able to multitask and prioritise workload
  • Will have a proactive and self-motivated attitude to work
  • Will be able to work well independently as well as part of a team
  • Will take full ownership and accountability for everything they touch
 
Apply now or contact our Recruitment Team: recruitment@churchesfire.com / 03330 112 328