Fire & Security

Customer Service Advisor 
Dinnington
Full Time | Permanent
Competitive salary

Churches Fire & Security Ltd is a highly recognised, industry leading Fire & Security business and is growing rapidly. Churches Fire & Security has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking a customer service advisor

Customer Service Advisor’s role:

• Respond to customer inquiries via phone and email in a fast-paced environment
• Resolve queries efficiently, aiming for a first-contact solution
• Maintain accurate records and document all interactions
• Collaborate with other teams to resolve issues quickly
• Liaise with engineers where necessary
• Stay up to date with products, policies, and regulations
• Deliver outstanding customer experiences every time

Apply now or contact the Recruitment Team on; 0333 0112 328 or email recruitment@churchesfire.com

Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.

Electrical Systems Technician 
Location: NE/SR/DH
Competitive salary + Industry leading OTE!!
 
Churches Fire is a highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking an Electrical Systems Technician 
 
The Role:

• To carry out servicing, maintenance and small works on a range of sites within your post coded area
• To work with a varied amount of both fire and security systems and emergency lights – fire biased technician 
• Fault finding to conduct a 1st fix solution where possible
• To work to the British Standards at all times
• You will be customer facing to maintaining a good reputation on behalf of Churches Fire is a must.

The Candidate:

• Good knowledge of the British Standards
• Knowledge of FIA units 1 + 5
• Experience in both Fire Systems, Intruder, CCTV and Access Control
• You must have an outgoing and proactive personality to manage own work and exhibit the company’s vision and values
• flexibility around out of hours

Benefits

• Fully stocked company Vehicle
• Company Smart Phone & Tablet
• Paid call out retainer
• Full Tool Kit provided
• Company Uniform
• 22 days holiday, plus 8 statutory bank holidays only
• Training Budget
• Pension

 
Apply now or contact the Recruitment Team on; 03330112328

Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.

Fire Pump Service Technician 
Location: Yorkshire/North England
Competitive salary + Industry leading OTE

Churches Fire & Security Ltd is a highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking a Fire Pump Technician in the Yorkshire/North England area.

This opportunity requires a HNC/HND qualified candidate who is looking to progress and further develop within the fire pump side of the industry. If this sounds like something you could be interested in, please give us a call ASAP!!

Benefits:

• Fully stocked company Vehicle
• Company Smart Phone
• Company Tablet
• Full Tool Kit
• Company Uniform
• 22 days holiday, plus 8 statutory bank holidays only
• Training Budget
• Pension

  
Apply now or contact the Recruitment Team; 0333 0112 328
  
Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.

Project Co-ordinator
Location: Chandlers Ford
Competitive Salary
Hours of work: Full time / Monday – Friday / 9am – 5pm
 
Churches Fire Security Ltd is an industry leading National Fire Security business who is rapidly growing and seeking proactive and motivated professional to join their team. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the country.
We are now seeking a Project Coordinator to work from our newly refurbished state of the art Head Office in Chandler’s Ford.
 
The Role
* Take enquiries from incoming calls/e-mails/To Do’s and from customers and technicians/engineers where appropriate
* Ensure engineers have everything required to complete the installation
* Allocate enquiries to Project Manager/technicians where appropriate
* Enter new jobs onto Nav
* Raise survey service order for technician quotations
* Manage shared mailbox
* Follow up quotations – maximising on our ability to gain new customers/projects
* Once installation is complete collate all documentation and arrange for invoicing
* To contact customers where appropriate to understand their needs
* To engage fully with any appraisal/ feedback system the company has to offer
* To be an integral part of the Projects Team in its day to day activities and future development
* Ensure complaints and queries are dealt with in a timely manner
* Raise purchase orders and ensure supplier orders are processed on time
 
The Ideal Candidate
* To have experience in a similar role
* To be computer literate
* To be highly organised and enjoy working in a fast-paced environment
* To have experience in projects (desired)

Apply now or contact the Recruitment Team on; 03330112328
Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.

Business Development Manager 
Competitive Salary and bonuses
Location – UK (flexible around location)

Churches Fire is a highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking a Business Development  Manager

The role

• To increase customer spend within existing customers, through recommending addition service contracts based upon customers needs.
• Identify any areas of concern with the level of service and take ownership to correcting this.
• Provide a high level of service to our customers, making sure that we are following the process end to end.
• Completing and sending quotes, following up to chase back in. Ensuring that the contract is in line with company standards.
• To identify through customer records any areas that will be there for growth.
• Deal with customer requests were appropriate and effective to do so, or direct to correct team for resolution.
• To keep up to date with latest market trends and regulations in order to be knowledgeable and identify possible areas for upsell.
• To always deliver a professional “can do” attitude, representing our company values whilst working within the Commercial Team
• The role will be contacting the customer through various channels and will predominantly be through Telephone, Email and Microsoft Teams
• Communication is key and you will need to be able to liaise with customers internally and externally at the highest level. You will also be open and honest in this communication.

 
 Requirements:

• Experience working with fire and security systems
• Outgoing, proactive, and able to work independently
• Full UK driving licence

Apply now or contact the Recruitment Team on; 03330112328
Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.

Audio Technician
Location: Sunderland and surrounding area
Salary: Competitive + OVERTIME! 

Churches Fire is a highly recognised, industry leading Fire and Security business and is growing rapidly. Churches Fire has a track record of providing fantastic opportunities to candidates throughout the Country. Due to our expanding team and client base, we are now seeking an Audio Systems Technician 

You must be experienced with: 

• 100v Line Public Address Systems.
• PA/VA (Voice Alarm Systems).
• DSP Matrix Systems, Installed Audio.
• Interfacing with 3rd Party Systems, I.E Video Conferencing.
• Infrared Hearing and Induction Loop systems.

The Role 

• To Install and maintain Audio Systems in Court Rooms.
• Install and maintain building wide Public Address and PA/VA Systems to relevant standards.
• Be flexible with working hours. Early mornings, evenings, weekend work and staying away is frequent.
• Willingness to travel to all parts of the UK when required.

 
Apply now or contact the Recruitment Team on; 03330112328

Churches Fire and Security is keen to encourage applications from all areas of the community regardless of cultural background, ethnicity, gender identity, sexual orientation, sex or disability and we assess applications purely on the basis of skill. We recognise the advantages of our staff being themselves at work, and see the different views and experiences of people from varying backgrounds as a firm advantage. As an employer we view applications from service personnel or service leavers positively. We are proud signatories to the Armed Forces Covenant and there are many roles within our business which may be suitable for people with an MOD background.